Questions? We've got you covered.
How do I know your programs teach what I need to learn?
A+ Revenue Cycle Training is an AAPC Licensed Education Partner. All of our live programs, including Training Courses, Bootcamps, One-Day Classes, and Workshops, are taught by AAPC-certified instructors who have at least 6 years of industry experience. Programs are designed based on the most up-to-date AAPC curriculum to ensure our students are taught the most accurate skills and code sets.
How can I contact a representative?
Please call us at 214-273-2378 or email us at admin@aplusrevcycle.com. Representatives are available Monday-Friday 9AM-8PM CST.
Where do programs take place?
All of our programs take place online, either through a live Zoom classroom or a pre-recorded session. For more information about how to access a Zoom session, please see Technical Assistance below.
Do you offer continuing education credits (CEUs)?
We do not currently offer CEU courses. We suggest students locate CEUs through AAPC or AHIMA.
Why do you only offer exam vouchers for the AAPC credential exams and not the AHIMA exams?
A+ Revenue Cycle Training partners with AAPC because their credentials are recognized by the majority of employers throughout the industry. However, students are more than welcome to consider obtaining a AHIMA credential following one of our training courses.
Does A+ Revenue Cycle Training offer group courses or in-person training for healthcare facilities?
To receive a quote for in-person training for your revenue cycle staff, please email us with your practice name and address, practice specialty, number of staff to be trained, level of training desired (basic, intermediate, advanced), and how soon training needs to begin. Please note: in-person training services are currently limited to the Dallas/Fort Worth area.
If you are interested in signing your revenue cycle staff up for an online group training course, please email us with your practice name and specialty, number of staff to be trained, level of training desired (basic, intermediate, advanced), and how soon training needs to begin.
Need more info? Fill out the form below and we'll contact you!
Revenue Cycle Industry
What is the revenue cycle and why is it important to the business side of healthcare?
Our page on the healthcare business industry has tons of information to help you learn about the importance of the business side of healthcare!
Once I have my credential, what career path is available to me?
No matter which credential you choose, the titles of medical coder or medical biller are only your entry point to the wider industry of the healthcare business. Think of these roles as the first steppingstone on your journey to a fulfilling, financially secure career.
Certified coders have an array of high-level specialty certifications to achieve. In a few short years of your career, you can branch into a wide variety of medical specialties such as outpatient or pediatric coding. You can also choose to become an auditor, compliance or documentation specialist, or instructor.
Certified billers also have a variety of additional certifications to include on their resumes. Besides joining a management track, you can choose to branch into auditing, compliance, documentation, practice management, and more.
What do job prospects look like for certified coders and billers?
The past decade has seen incredible growth in the population of seniors requiring complex medical care, greater numbers than ever of people seeking comprehensive mental health services, and more demand for primary care services. As new physicians, nurses, therapists, and other healthcare specialists join the industry to meet this growing demand, so too do new opportunities for certified coders and billers. No healthcare system can function without their expertise.
The U.S. Bureau of Labor Statistics predicts much larger growth in the healthcare industry than almost any other over the next several years. In fact, the predicted job outlook is 9% higher between 2023-2033 than average for certified coders and billers! This translates to nearly 15,000 job openings each year. You can find more information on the BLS website or through AAPC’s annual salary survey.
Is it hard to find a job as a newly certified coder or biller?
While it can be a challenge to break into any industry, certified coders and billers provide vital revenue cycle services to a variety of healthcare businesses. Due to their educational training and the industry-leading recognition of quality that the AAPC credential provides, newly certified individuals can land their first role with greater ease.
Pro Tip! The AAPC membership included with every Training Course allows you to access their career resources and monthly chapter meetings, which can be great for networking with employers in your area!
Won’t AI take over medical coding and billing jobs?
While AI is rapidly developing into a powerful tool in the healthcare industry and beyond, most aspects of the revenue cycle require the thoughtfulness and experience of a human being. Though these roles may evolve over the next decade due to AI, the revenue cycle career path is very unlikely to disappear entirely.
Another thing to consider is that the skills you can learn today can lead you further along the career path to roles that are further insulated from the reach of AI, such as auditing, practice management, EHR (electronic health record) analysis, and compliance management.
Prerequisites
What prerequisite courses are required to take a Training Course or to become certified?
Detailed anatomical knowledge and awareness of medical terminology is a fundamental skill set for any certified coder or biller. A+ Revenue Cycle Training highly recommends taking an introductory anatomy, physiology, and medical terminology course if you don’t have prior healthcare experience or haven’t previously taken a college-level anatomy class. Our Foundations 3-in-1 course can be bundled with any training course and includes short lessons that can be completed before or alongside the training course.
Is a college degree required to enroll in a program or become certified?
A+ Revenue Cycle Training believes that students who are eager to learn and advance their careers can perform exceptionally well in revenue cycle roles, regardless of their higher education status. Many certified coders and billers do not hold a college degree; however, degree holders can expect additional advancement opportunities.
Pro Tip! If you’re considering obtaining a college degree, many employers in the healthcare industry offer education reimbursement perks that may pay for all or a portion of your degree program while you work full time, both saving and making you money in the long run.
Is a high school diploma or GED required to enroll in a program or become certified?
Yes, a high school diploma or GED is a requirement to become certified, however, we do welcome high school seniors who are on track to graduate and are at least 18 years of age to enroll in any of our programs, including Training Courses.
What if I have prior medical coding experience and I want to get certified for the first time or renew an expired credential?
The CPC® Bootcamp was created with you in mind! This 5-day, intensive exam prep course will solidify your knowledge to help you pass the exam. A+ Revenue Cycle Training recommends taking this course within 1 month of your scheduled exam.
What if I have prior healthcare experience and I want to switch roles?
A+ Revenue Cycle Training offers multiple avenues for those with prior healthcare experience to pivot to a rewarding career in the revenue cycle. We offer complete Training Courses that teach the basics from A-Z, Bootcamps for those who feel confident with the basics but need a study boost, and private tutoring that can be scheduled alone or alongside the other programs we offer. If you need help deciding what training solution is right for you, contact us!
CPC® Training Course
What prerequisite courses are required to take a Training Course or to become certified?
Detailed anatomical knowledge and awareness of medical terminology is a fundamental skill set for any certified coder or biller. A+ Revenue Cycle Training highly recommends taking an introductory anatomy, physiology, and medical terminology course if you don’t have prior healthcare experience or haven’t previously taken a college-level anatomy class. Our Foundations 3-in-1 course can be bundled with any training course and includes short lessons that can be completed before or alongside the training course.
Why do I need to get a CPC®? Can’t I just learn the skill set and find a job without a credential?
While it’s not a requirement to be certified, those without a credential will struggle to prove their skills to employers that must hire only professionals who have a firm grasp of coding compliance knowledge. Most employers require a coding accuracy rate of 95% or higher.
Medical coding mistakes can be incredibly costly. In cases of fraud or abuse, even if accidental, it can be the end of a clinic and can expose the coder or biller to federally imposed fines. The coder or biller can also be banned from billing Medicare, Medicaid, and some commercial insurance companies. Most companies will steer clear of an individual placed on the exclusion list for fraud or abuse.
Why do you only offer exam vouchers for the AAPC credential exams and not the AHIMA exams?
A+ Revenue Cycle Training partners with AAPC because their credentials are recognized by the majority of employers throughout the industry. However, students are more than welcome to consider obtaining a AHIMA credential following one of our training courses.
Does the CPC® Training Course qualify for the 80 contact hour requirement to remove my apprenticeship status?
Yes, upon course completion with a grade of at least 70/100 on all graded submissions, you will receive a certificate of completion that can be submitted to AAPC through your member account to satisfy 1 year of your apprenticeship.
Additionally, if you complete the Practicode 2.0 virtual internship included with the Training Course, you’ll be eligible to satisfy the additional 1 year of your apprenticeship, satisfying the entire 2-year term.
What books are included with the CPC® Training Course?
In addition to a course workbook, you’ll receive current-year copies of the AMA CPT® Professional Edition manual, the AAPC ICD-10-CM Expert manual, and the AAPC HCPCS Level 2 Expert manual. You may choose to receive your books as physical spiral-bound editions or eBooks.
How long will I have access to the Training Course/Foundations 3-in-1 coursework? When does access start?
Your Training Course access through Blackboard will begin on or before the scheduled first day of the course. You will have 12 months to complete and submit all graded assignments. Extensions are available and subject to an additional fee: $59.95/month. You may not put your access on pause at any point.
Foundations 3-in-1 access through Blackboard starts on the first day you access the course and lasts 4 months. You may start Foundations as soon as your instructor enrolls you in the course (usually within 1 week of purchase) or you can wait until you’re ready to begin. Extensions are available and subject to an additional fee: $59.95/month (6 extensions max).
Why do I have to complete an apprenticeship to complete my CPC®? What does apprenticeship involve?
Our page on Apprenticeship has everything you need to know about why apprenticeship is importantand how to complete it!
How many seats are available in each class?
All live online courses have a small 10:1 student to instructor ratio in order to maximize your time with your instructor. You’ll never need to worry about not getting a question answered timely.
What happens if I take the Training Course but I don’t pass the exam on my first try?
We want you to succeed on your credential exam, however we know that the first attempt can be overwhelming to new coders. Should you fail your first exam attempt, we are happy to offer you 1 free hour of tutoring with an available instructor. Your instructor will ask that you share your exam results so that they can create a custom study plan that targets your areas of weakness and will review this study plan with you in your free tutoring hour. If you would like, your instructor can also create a tutoring plan for you that continues your training one-on-one with the instructor for a flat rate fee.
Additionally, all Training Courses come with 2 exam vouchers, so your second attempt at the exam is free.
Bootcamps
Are exam vouchers included with Bootcamp enrollment?
At this time, we are not including exam vouchers with Bootcamp enrollments. Exam vouchers can be purchased directly from AAPC for $399.99.
How do I know which Bootcamp is right for me?
We currently offer two Bootcamps, one for beginners and one for intermediate to advanced students. Compare the two Bootcamps by clicking here, or contact us and we can help you decide!
What if I have prior healthcare experience and I want to switch roles?
A+ Revenue Cycle Training offers multiple avenues for those with prior healthcare experience to pivot to a rewarding career in the revenue cycle. We offer complete Training Courses that teach the basics from A-Z, Bootcamps for those who feel confident with the basics but need a study boost, and private tutoring that can be scheduled alone or alongside the other programs we offer. If you need help deciding what training solution is right for you, contact us!
What if I have prior medical coding experience and I want to get certified for the first time or renew an expired credential?
The CPC® Bootcamp was created with you in mind! This 5-day, intensive exam prep course will solidify your knowledge to help you pass the exam. A+ Revenue Cycle Training recommends taking this course within 1 month of your scheduled exam.
Will I receive a Certificate of Completion following a Bootcamp?
No, A+ Revenue Cycle Training does not typically provide Certificates of Completion following a Bootcamp. However, if your employer or program requires a certificate to process a tuition reimbursement or other incentive, please check with your assigned instructor.
Will I receive Continuing Education Credits (CEUs) or college credit for attending a Bootcamp?
At this time, we are unable to offer CEUs or college credit for attending a Bootcamp session.
Technical Assistance
How do I access a Training Course, Bootcamp, Workshop, or other live program?
You will need a desktop computer, laptop, or Chromebook that can access the internet, along with a webcam and microphone to communicate with your instructor. Webcams are required for most live programs. Prior to the start of the program, your assigned instructor will send an invite via Zoom; please have @aplusrevcycle.com and @scheduler.zoom.us whitelisted in your email account to ensure you receive all communications. At the scheduled start date and time, click the link or otherwise follow the instructions in the invite to access the session.
A+ Revenue Cycle Training does not recommend using a mobile phone or tablet to access our training courses, as you may experience difficulties in accessing or utilizing course content in the Learning Management System. Our Training Courses cannot be accessed through the Blackboard mobile app.
I need help accessing a Training Course, Bootcamp, Workshop or other live program which has already started.
Please follow the instructions contained in the original invite, or click here to view Zoom’s Meeting support page. If your live program has already started, your instructor will not be able to assist you in joining the session.
Try some of these common troubleshooting tips:
We require all students to login to a personal or work Zoom account to provide a secure, uninterrupted learning experience; audio-only or telephone access is not provided. Login to your Zoom account, then click the link in the invite to join the session. If you do not have a Zoom account, please create one and try to join the session again.
Try accessing the invite link from another device or reboot your device and try again.
Check your internet connection. A strong, high-speed internet connection is typically required to access Zoom meetings, otherwise you may experience drop-outs.
Who do I contact for help scheduling or accessing private tutoring sessions?
Please contact your instructor directly via email or you may call 214-273-2378.
Affirm Financing
Can I pay off my purchase early?
Yes, there’s no penalty for paying early.
Do I need a mobile number to use Affirm?
Yes, you’ll need a mobile phone number from the U.S. or the U.S. territories. This helps Affirm verify it’s really you who is creating your account and signing in.
Does checking my eligibility affect my credit score?
No, your credit score won’t be affected when you create an Affirm account or check your eligibility. If you decide to buy with Affirm, this may impact your credit score. You can find more information in Affirm’s Help Center.
How do I make my payments?
You can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. You can also set up automatic payments. Affirm will send you email and text messages reminders before payments are due.
I have an issue with a purchase I made through Affirm. Who do I contact?
Please contact A+ Revenue Cycle Training directly. We will do our best to resolve your concern promptly.
I need help selecting Affirm at checkout.
Please contact us directly and one of our instructors or Student Success Representatives can assist you with the checkout process.
Where can I learn more about Affirm?
You can visit their website at affirm.com.
Where can I view the Affirm Terms and Conditions?
Please visit affirm.com/disclosures.
